Refund and Returns Policy

Returns & Refunds Policy

At Posture Chairs, we want you to love your purchase. If for any reason you’re not satisfied, here’s how our returns work:

• Free Delivery: All products are delivered at no extra cost across the UK.
• 14-Day Returns: You have 14 days from the date of delivery to return your item.
• Free Returns: Sending your product back is completely free of charge.
• Refunds: Once we receive your return, we’ll process a full refund to your original payment method.

How to Return an Item

1. Contact Us: Email our support team with your order number and reason for return.
2. Receive Instructions: We’ll send you a prepaid return label and simple packing guidance.
3. Send It Back: Attach the label, drop the parcel off at the nearest courier point, and keep your proof of postage.
4. Get Refunded: Once we receive and check your return, your refund will be issued within 5 working days.

All returns must be in their original condition and packaging to qualify for a refund.

We’re a UK-based company and committed to making your shopping experience simple, safe, and hassle-free.